Hi Reader,
Thank you for joining us last Friday for Money Real Talk: From Startups to M&A. We’re grateful for the energy, honesty, and depth all of you brought into the room.
A special thank you to Homma-san and John for sharing so openly from their journeys as operator-investors, and to Simmons & Simmons and First Rate for hosting and fuelling the conversation.
What began as an Inzen story quickly became a much wider reflection — on alignment, emotional resilience, long-term relationships, and the real work of building companies under pressure.
Stay tuned for the curated highlights and the M&A Reflection Toolkit at the end of this email.
Here’s a recap of the core insights we explored:
1. Good Boards Don't Just Meet — They Move
A board is not a spectator gallery or reporting checkpoint. It's a working ensemble that acts on behalf of the company.
What this looks like in practice:
- When you ask board members for introductions in a meeting and they don't deliver, "you've salted it" — the dynamic shifts from partnership to performance theatre
- The real board meeting happens before the formal meeting: individual calls with each director to surface concerns, align on decisions, and eliminate surprises
- Weekly or bi-weekly 1:1s during crisis periods create the rhythm that allows fast action during inflection points
As John put it: "You should do your board meeting the night before the board meeting”
The founder's shift: Gerald's transformation from "I have to carry this vision" to "us executing it together" unlocked the board's ability to mobilise networks, open doors, and navigate the path from crisis to M&A.
2. Reversals Aren't Failure — They're 95% of Your Education
Every startup faces reversals: lost deals, product delays, market shifts, and partnerships that collapse. The question isn't whether they'll happen — it's how you navigate them.
Why experienced boards matter here: They've seen the pattern before. They can help you "see daylight" when everything looks terminal. They know the difference between:
- Timing issues (deals slip, products take longer) — solvable with patience and adjustment
- Fundamental problems (product-market fit doesn't exist, business model broken) — requiring honesty and often pivots
The emotional work: Homma's approach was to maintain a "half full" framing even during extended downturns — not denial, but preventing panic from consuming the team's ability to execute.
The volatility is real: John shared a story of a company going from potential write-down to zero... to a 42x return in one week. "This is the world we live in." The board's job is to stay present and rational when founders are living inside the emotional chaos.
3. Alignment Requires Protocol + Presence
Alignment is ultimately built through relational discipline:
The protocols that matter:
- Pre-board meeting 1:1s to surface disagreements privately
- Regular communication cadence that matches company intensity (weekly during crisis, bi-weekly during growth)
- Clear distinction between "what's right for the company" vs. "what's right for my fund position"
The presence that matters:
- Understanding each person's pressures (LP reporting cycles, fund timelines, personal commitments)
- Maintaining respect even in disagreement
- Keeping things "on a level" — avoiding condescension from investors, avoiding deference from founders
Gerald's example: Before a critical meeting with a key stakeholder of a strategic partner, he had a difficult alignment conversation with his board about principles and objectives. "I'm really thankful we actually had to do this... it really steadied us."
This is where Financial Emotional Resilience® becomes essential — the ability to stay grounded, act justly, and navigate complexity with a clear heart when emotions and stakes are both high.
4. Bad Boards Kill Companies Faster Than Bad Markets
John shared Ray Dalio's observation: "A good board won't necessarily make a company great, but a bad board will kill it every time."
What makes a board "bad":
- Misaligned incentives: An example was shared about a key shareholder with strong market presence, but internal team conflicts paralysed decision-making for months
- Extreme personalities: Homma screens for this explicitly: "Sometimes a very smart person with an extreme mindset is very risky to put on the board"
- Passive directors: People who don't follow through, don't use their networks, don't engage beyond quarterly check-ins
Choosing investors = choosing a 10–15 year relationship
It's like marriage. You can't change partners easily. A "normal" valuation with the right partner is almost always better than the "best" valuation with the wrong one.
Homma's advice to founders: "Don't choose investors based on highest valuation or cheapest price. Choose them like you'd choose a CTO — interview them, understand their character, test their commitment."
Optimal board size: Around 5 people. Odd number. Small enough to move fast, large enough to provide diverse expertise and mitigate risk aversion.
5. Asymmetry Alignment: Execution, Information, and Experience
Founders carry execution asymmetry: They live inside the daily chaos, feel every near-miss and every reversal viscerally, and bear the weight of team morale and operational decisions.
Investors carry information and experience asymmetry:
- Information: Broader market patterns, comparable company trajectories, emerging opportunities
- Experience: Pattern recognition from having seen 50+ reversals, 20+ exits, multiple market cycles
When both sides recognise these asymmetries and communicate openly, the board becomes a second team — not a reporting line.
The communication protocols:
- Be radically honest about what's happening
- Distinguish between temporary setbacks and fundamental problems
- Frame challenges in terms of time, resources needed, and the path to return
- Appear calm even when everything inside tells you to panic
John's point: "You need to be honest... but at the same time, if you're just doom and gloom, what the investor hears is 'that's a really bad investment.' You've got to show the path forward."
6. The Hardest Conversation: Founder Equity and Contribution
Both John and Homma identified this as the most difficult money conversation that founders almost never initiate early enough:
Example scenario:
- Year one: Two co-founders split 50/50
- Year two: One founder is doing 80% of the work
- Year three: Resentment builds, company stalls
Why it's hard:
- Often involves close friends or family
- Feels like betrayal to raise it
- No clear framework for "fair" adjustment
The tools:
- Slicing Pie framework (pals.com or guud.com) — dynamic equity allocation based on contribution
- Vesting schedules with cliffs
- Early, explicit conversations about commitment timelines and contribution expectations
A Personal Reflection
Looking back on the Inzen journey, the principles that mattered most to me weren't just strategic. They were relational:
- Staying grounded when reversals feel terminal
- Acting justly even when stakeholders have competing interests
- Listening with patience and perspective to what each person is actually saying beneath their positions
- Keep a clear heart when navigating hard choices under pressure
These are powerful qualities that enable boards to move fast, founders to stay sane, and companies to navigate what could be a 10–15 year journey from seed to exit.
The best boards aren't perfect. They're present, honest, and aligned on what matters most.
If you’d like to continue the conversation or exchange notes on board or investor dynamics, feel free to reach out, or simply share your reflections of the day with us here.
Attached is also the Mini M&A Reflection Toolkit, as we promised.
Click to download the file below ⤵️:
PlayMoolah - Critical Moments Discernment Toolkit for Startups' Founders.pdf
See you next time.
Warmly,
Gerald Tock
(on behalf of Audrey, PlayMoolah, and the WRI team)